Fuzzy inference to assess manufacturing process capability with imprecise data

Process capability indices provide numerical measures on whether a process conforms to the defined manufacturing capability prerequisite. These have been successfully applied by companies to compete with and to lead high-profit markets by evaluating the quality and productivity performance. The loss-based process capability index Cpm, sometimes called the Taguchi index, was proposed to measure process capability, wherein the output process measurements are precise. In the present study, we develop a realistic approach that allows the consideration of imprecise output data resulting from the measurements of the products quality. A general method combining the vector of fuzzy numbers to produce the membership function of fuzzy estimator of Taguchi index is introduced for further testing process capability. With the sampling distribution for the precise estimation of Cpm, two useful fuzzy inference criteria, the critical value and the fuzzy P-value, are proposed to assess the manufacturing process capability based on Cpm. The presented methodology takes into the consideration of a certain degree of imprecision on the sample data and leads to the three-decision rule with the four quadrants decision-making plot. The fuzzy inference procedure presented to assess process capability is a natural generalization of the traditional test, when the data are precise the proposed test is reduced to a classical test with a binary decision. 2007 Elsevier B.V. All rights reserved.